Contact Us

Feel free to reach out to us for inquiries, feedback, or assistance. Our dedicated team is here to help you and ensure your experience with us is smooth. We value your input and look forward to hearing from you.

Send us a message

Easily connect with us by sending a message through our user-friendly contact form

Call-Back Request

Request a call-back at your convenience, and we'll reach out to you promptly to address your queries or concerns

Report an Issue

Encountered a problem? Help us improve by reporting any issues you come across

Phone lines

Clients support (24h): +41 22 555 0500
Live trading (24h): + 41 22 555 0550
Trading clients support (24h): + 41 22 555 0505
Fax: + 41 22 799 4880
E-mail address:

For clients security and to ensure quality of service, please note that phone conversations may be recorded.

Your requests may be served by employees of Dukascopy Group located in or outside Switzerland.

Address

Dukascopy Bank SA

Route de Pré-Bois 20
ICC, Entrance H
1215 Geneva 15
Switzerland